Recently an increasing number of Australian energy companies have launched their own web portals for their customers to help them get back in control of their household electricity usage. These online energy portals are offered to consumers with a Smart Meter, which enables the energy providers to analyse and report the data almost in real-time.
This article explores these portals and details the advantages of using them from a consumer’s perspective.
Gain control of electricity usage
The main benefit consumers experience from gaining access to their data in online electricity monitoring portals is that they are finally in control of their energy usage.
The data available in these portals allows households to log in and see what their electricity bills comprise and understand their subsequent bills better. Consumers can pinpoint exactly when their energy usage is the highest and often also see what consumes energy the most.
Many portals allow households to set energy consumption goals, which can help with achieving lower electricity bills in the future.
Compare usage with neighbourhood data
Comparative data is often important when wanting to know how a person is faring compared to other households in the same area.
Many portals let a user see how much energy other households in their neighbourhood are consuming, and determine whether their consumption is lower, average or higher than the normal in the same suburb.
This comparative data also helps in setting realistic electricity usage goals if a consumer wants to lower their energy consumption.
Get energy efficiency advice
Often consumers would like to lower their energy usage, but do not know how they could achieve this
Searching the Internet or asking a relative is always helpful when looking for general advice, but web portals can provide concrete energy efficiency advice based on the customer’s individual data.
See projected costs
One of the things that electricity companies want to avoid is their customer experiencing bill shock. Bill shock is a common phenomenon especially during autumn and winter months when electricity consumption tends to increase due to colder weather.
Online portals enable customers to not only see what they are being charged for, but also see an estimate of the next bill based on their usage. This way customers will understand that come winter, the increase in their bill is due to the rise in their energy consumption and the upcoming bill will not cause a terrible shock.
Get cheaper electricity bills
Having access to and greater control over one’s energy usage, a person is also more likely to take steps towards lowering their consumption levels. This in turn often results in lower electricity bills.
Contribute to CO2 savings
Many portals let consumers view their consumption data in dollar, kWh and CO2 value, and if a consumer is keen on lowering their electricity bills, also the CO2 emissions will decrease.
Access data 24/7
Due to all the information being online, the data is accessible 24 hours a day, 7 days a week. The near real-time data is available whenever a customer wants to analyse their usage, and there is no need to call the provider anymore for the information.
Source by Salli J.